If it still isn't working, try running the game at a lower frame rate. Hit Save and this should fix the problem. You will see something called UE4PrereqSetup_圆4, double click it and ensure that you also have this downloaded before opening up the game. Look for the Engine folder, then find the Extras folder, next go into the Redist folder, then the en-us folder. Find Hello Neighbor in your steam library, right click and hit properties, hit local files, then browse. Before you boot this game up, ensure that you have the Epic Games Launcher downloaded and updated. Originally posted by mrhowwedoin~TTV:Think I found the fix to this. Had another game that was crashing on me and this fixed the game as well. NOW MAKE SURE YOU ARE UNDER System variables and hit New. Make sure you are in the Advanced tab and at the bottom right you will see Environment Variables, click it. You will see something called UE4PrereqSetup_圆4, double click it and ensure that you also have this downloaded before opening up the game.Īfter ensuring that you have all of that done, type env into your windows search bar and find ~Edit the system environment variables~. One of these workarounds may help resolve the issue and we are looking into this further on our end, If you have tried all steps and one helped, or if the issue persists, please let us know. When the process is finished, open the game again and see if the issue has been resolved. In the pop-up Properties menu, go to Local Files and click Verify the Integrity of Game FilesĤ.
Right-click on the game in question and choose Propertiesģ. Open the Steam client and navigate to the Library tabĢ.
If the issue persists, please try verifying the integrity of the game files, see below:ġ. If no, could you please let us know which one you are using?Ĥ. If yes, is the issue resolved if you temporarily disable it? Then please try running the game as administratorģ.Are you currently using a VPN, antivirus, Windows defender or Windows Firewall? Please try and delete the the"Config" folder in C:\users\YOURUSERNAME\AppData\Local\HelloNeighbor\SavedĢ. Hi! We are looking into this issue, if you are currently affected or experiencing a game crash please see the below steps which may help!ġ. I will update y'all when I try all of these methods. Okay, so I did just find something, but I'm not sure if it works because I haven't tried it yet.
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